ESI IVX X-Class User's Guide download pdf (Page 75)

User’s Guide Using Esi-Link

H.9

Remote outside-line-group access

To help reduce your long-distance costs, your administrator may have allowed remote outside-line-

group access.

To dial a phone number that is local to the remote office:

1. Press the Location Key for the remote office.

2. Dial 9 (or 8 or 71–76)

3. Wait for the second dial tone. Then, when you hear it, dial the desired phone number.

As an example, let’s say you’re in the Chicago office and need to call a contact near the Dallas office.

You know that the Dallas location has an outside line access code of 9 and a location number of 701.

Therefore, you press the Location Key for Dallas (or dial 7 0 1), dial 9, wait for the second dial tone and

— when you hear it — dial the local Dallas number.

Conferencing

You can conference up to three other local and remote location stations and outside calls. A conference

member station in a remote location also can add one or two members to an existing conference by

using the remote location conference bridge. Additional members can be included; but, because of

potential voice quality degradation, ESI recommends that conference bridges from no more than two

locations be used for a conference call. To conference a remote location station:

1. While currently connected to a station or outside line, press CONF.

2. Press the Location Key and dial the extension number for the person to be conferenced.

3. When the person answers, press CONF again to initiate the conference.

Note: If you decide you don’t want to conference this call, after all, press FLASH to disconnect the call

and reconnect to the first call.

4. To add a third call to the conference, repeat steps 1–3.

Dialing into an ESI IP Gateway

If your organization’s Esi-Link network includes one or more ESI IP Gateways at remote locations, the

method of dialing will change slightly, depending on how the IP Gateway is connected to the phone

system at that location.

Calling a station at an IP Gateway location

1. Press the Location Key (or dial the location number) for that location, and then dial the IP Gateway

pilot number.

2. If you are answered by the operator or another individual, ask to be transferred.

If the remote location’s auto attendant answers (or you simply receive a second dial tone), dial the

station number (extension) of the individual you wish to reach.

Other features may be accessed this way via the IP Gateway, depending on the configuration of the

phone system at the IP Gateway remote location. Contact your System Administrator if you need

additional information.

Consult your System Administrator for more information, if necessary.

1 2 ... 70 71 72 73 74 75 76 77 78 79 80 ... 91 92

No comments

ESI IVX X-Class User's Guide Page 75