ESI IVX X-Class User's Guide download pdf (Page 38)

ESI Feature Phone operation User’s Guide

E.4

Dial tone

When you first lift your handset, you will hear an internal dial tone that allows you to call other stations

or perform other internal functions. To gain an outside dial tone, dial 9 (or 8 or 71–76)

or press a

programmable feature key that has been set as a line key. (A line key, when pressed, automatically

gains an outside line. Consult your System Administrator if you have questions.)

Basic phone use

Outside calls

To answer (double-ring cadence): Lift the handset or press SPEAKER.

To place: Lift the handset or press SPEAKER. Then either press an unlit line key or dial 9 (or 8 or

71–76) to be assigned an outside dial tone.

To hang up: Replace the handset or press RELEASE or — if using the speakerphone —

press SPEAKER.

Important: If you’re using a VoIP-enabled system, be aware that your outside phone lines’ quality can affect

the audio quality of local and Remote IP Feature Phone(s). Due to the interface between

advanced, packet-based phone systems and the traditional public telephone network, a poor-

quality phone line can degrade audio quality, causing an echo on outside calls. An occasional

echo isn’t unusual and doesn’t necessarily indicate a problem with your system or lines; however,

if this problem occurs persistently, contact your Certified ESI Reseller for assistance.

Internal calls

To answer (single-ring cadence): In hands-free mode, answer directly through the speakerphone or pick

up the handset. Or, to answer a ringing call, lift the handset or press SPEAKER.

To place: Lift the handset and dial the extension number or press a station key (see “Direct station

select,” below).

To hang up: Replace the handset or press RELEASE or press the station key again or — if using the

speakerphone — press SPEAKER.

Shortcut for either outside or internal calls:

If you press a station key or dial an extension number, the phone system automatically activates

the speakerphone.

What you dial to reach an outside line depends on your system’s particular setup. If you’re not sure, consult your administrator.

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ESI IVX X-Class User's Guide Page 38