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User’s Guide Using Esi-Link
H.7
Other Esi-Link features
Using Location Dex to access a remote location’s Station Dex
. . . on a 24-Key Feature Phone
1. Press ESI-DEX until LOCATION DEX appears in the display.
2. Use the scroll keys ( or ) to select the remote location name and number. You can also use the
dial keys to “jump” to the first location name that begins with one of the letters on that dial key.
3. Press ESI-DEX again. The phone will display the remote location’s Station Dex, where you can
select a station or department, just as you would using the Station Dex for your location.
. . . on a 48-Key Feature Phone
1. Press ESI-DEX; then select LOC in the display.
2. Use the scroll keys ( or ) to select the remote location name and number. You can also use the
dial keys to “jump” to the first location name that begins with one of the letters on that dial key.
3. Press ESI-DEX again; then select STA (for Station Dex) in the display.
4. Use the scroll keys ( or ) to select the desired extension.
5. Select DIAL to ring the Esi-Link extension.
Tip: You can also use Location Dex to assign programmable feature keys as station keys and Location Keys.
If necessary, see “Programmable feature keys,” pp. C.2–C.3.
Examples:
Assigning a Location Key
1. Hold down the desired programmable feature key for at least two seconds to enter
programming mode.
2. Press ESI-DEX until LOCATION DEX appears in the display.
3. Press a scroll key ( or ) until the location is displayed.
4. Press the feature key again.
Assigning a station key
1. Hold down the desired programmable feature key for at least two seconds to enter
programming mode.
2. Press ESI-DEX until LOCATION DEX appears in the display.
3. Press a scroll key ( or ) until the location is displayed.
4. Press ESI-DEX; STATION DEX will appear in the display.
5. Press ESI-DEX again.
6. Press a scroll key ( or ) until the remote location extension appears..
7. Press the feature key again.
- ESI Feature Phone 1
- User’s Guide 1
- Contents 3
- 48-Key Feature Phone 6
- 24-Key Feature Phone 8
- 12-Key Feature Phone 9
- Connecting your ESI phone 10
- Tutorial 11
- Help during a call 11
- Exiting Help mode 11
- User programming menu 13
- 1 Select personal greeting 14
- 2 Programmable feature keys 14
- 3 Station options 16
- 4 Station audibles 16
- 5 Password 17
- 7 Personal Call Routing 18
- Voice mail operation 19
- Leaving messages . . 20
- AutoPage 21
- Off-premises “reach me” 21
- Message retrieval 22
- New message skip 23
- Virtual Mailbox Key 24
- Live recording 25
- Introduction 26
- Message delivery 26
- Status indicator lamp 27
- Optional voice mail feature: 28
- Guest mailboxes 28
- Password 29
- Urgent messages 29
- 1 Select question 33
- 2 Password 33
- ESI Feature Phone operation 35
- . Available line 35
- Programmable feature keys 36
- Fixed-feature keys 36
- Keys’ LEDs (lamps) 36
- Volume/scroll keys 37
- MUTE/DND key 37
- Soft feature keys 37
- Dial tone 38
- Basic phone use 38
- Direct station selection 39
- . . . to a voice mailbox 40
- . . . to the main greeting 40
- Conference calling 41
- Call forwarding 42
- Call forwarding/off-premises 43
- Call waiting 44
- Exclusive hold 46
- Call pickup 47
- Optional features 48
- Special keys 49
- Auto-dialing using Esi-Dex 50
- User’s Guide Special keys 51
- Using Esi-Dex: An example 56
- Override ring 57
- Personal greeting reminder 58
- Headset operation 58
- Outside dial tone preference 58
- Line keys 59
- Missed-Call Key (Code 574) 61
- QuickPage (Code 577) 62
- Mute/DND key (Code 578) 62
- Voice mail (Code 579) 63
- Override ring (Code 580) 63
- Special keys User’s Guide 64
- Remote IP Feature Phone 65
- Troubleshooting 66
- Using Esi-Link 67
- Examples 68
- Dialing an Esi-Link location 69
- Transferring calls 70
- Voice mail 71
- Other Esi-Link features 73
- Conferencing 75
- Using Esi-Link User’s Guide 76
- ACD agent operation 77
- Wrap mode 78
- LED indicator 78
- Display indications 79
- ACD administrator key 79
- Analog stations 81
- Call hold 83
- Call pick-up 84
- Message waiting indication 85
- Retrieving messages 85
- Press VOICE MAIL 86
- (see page J.5) 86
- Analog station programming 87
- 5 Password 87
- Phone delivery 88
- Pager notification 88
- 1 Delivery options 89
- 2 Phone delivery 89
- 3 Pager notification 89
- 4 Urgent message activation 89
- www.esi-estech.com 92
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