ESI IVX X-Class User's Guide download pdf (Page 41)

User’s Guide ESI Feature Phone operation

E.7

Conference calling

To create a conference call:

1. Establish the first call.

2. Press CONF to place the call on hold.

3. Place a second call as you normally would.

4. Once connected to the second call, press CONF again to connect all of you together.

Notes: Repeat these steps to add a fourth member to the conference.

A maximum total of either 16 members (E-Class systems) or 24 members (IVX X-Class) can be in

conferences within the system at any one time; however, no more than four members can be in a

single conference.

If the newest added-on members does not answer, press his/her station key again or press FLASH to

return to the original conferees. If you place any incoming caller on hold or exclusive hold (see

“Hold/exclusive hold operation,” page E.11), you can add that caller, as well, to the conference by

pressing CONF, retrieving the call from hold (or exclusive hold) and pressing CONF again.

Any member of the conference can drop out by simply hanging up. However, when the station that

created the conference hangs up, all members in the conference are disconnected. Individual stations

or lines connected to the conference can be dropped from the conference by pressing their station or

line key (lit green).

Note: Your installer or System Administrator may have enabled trunk-to-trunk conferencing (unsupervised

conferencing) for your station. If so, the steps to initiating such a conference are the same as for

performing any other conference (see above); the difference is that you may hang up, thus exiting the

conference, but the remaining members won’t be disconnected. (If this feature isn’t enabled, your

hanging up disconnects all members.)

Important: USE OF FEATURES, SUCH AS TRUNK-TO-TRUNK TRANSFER, THAT REQUIRE TRUNK-TO-TRUNK CONNECTIONS

WILL INCREASE THE RISK OF TOLL FRAUD. IN NO EVENT SHALL ESTECH SYSTEMS, INC. BE LIABLE FOR ANY

DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES WHATSOEVER INCLUDING, BUT NOT LIMITED

TO, FRAUDULENT TOLL CHARGES, LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTIONS, OR ANY OTHER

COSTS OR DAMAGES RELATED THERETO, ARISING FROM THE USE OF THESE FEATURES.

Privacy release

This feature makes it easy to “conference-in” on a call: just press a line key assigned to the outside line

the call is using, and you’ll automatically join the call.

This feature may not be available on your system, depending on how it has been programmed. If you wish to enable this feature

on your phone system, contact your System Administrator.

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ESI IVX X-Class User's Guide Page 41