ESI 40 Business Phone User's Guide

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ESI-50L Communications Server
Administrator’s Manual
0450-1152
Rev. F
Copyright © 2013 ESI (Estech Systems, Inc.).
Ethernet is a registered trademark of Xerox Corporation. Microsoft, Windows, and Outlook
are registered trademarks of Microsoft Corporation. Panasonic and DBS are registered trademarks
of Matsushita Electric Corporation of America. Information contained herein is subject to change
without notice. Certain features described herein may not be available at initial release. ESI products are
protected by various U.S. Patents, granted and pending. Visit ESI on the Web at www.esi-estech.com.
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Summary of Contents

Page 1 - Administrator’s Manual

ESI-50L Communications Server Administrator’s Manual 0450-1152 Rev. F Copyright © 2013 ESI (Estech Systems, Inc.). Ethernet is a

Page 2 - Contents

ESI-50L Administrator’s Manual Function 2: CO lines B.1 Function 1: System parameters Function 13: Administrator password This function will display

Page 3 - Telephone system features

ESI-50L Administrator’s Manual Function 2: CO lines B.2 Function 142: Automatic time setting 1: Synchronize with CID This function, when enabled, sy

Page 4 - Phone overlays

ESI-50L Administrator’s Manual Function 2: CO lines B.3 Function 16: System feature parameters Function 162: Connect tone This sets whether the syst

Page 5 - Programming basics

ESI-50L Administrator’s Manual Function 2: CO lines B.4 Function 17: System speed-dial Up to 100 system speed-dial names and associated numbers can

Page 6 - Programming keys

ESI-50L Administrator’s Manual Function 4: Auto attendant programming C.1 Function 3: Extension programming This section provides programming for ex

Page 7 - Selectable numbering plan

ESI-50L Administrator’s Manual Function 4: Auto attendant programming C.2 4. Both extensions will now appear in the display. Confirm the exchange

Page 8 - Numbering plan selections

ESI-50L Administrator’s Manual Function 4: Auto attendant programming C.3 9. System speed-dial — “YES” allows the user to access and place system

Page 9

ESI-50L Administrator’s Manual Function 4: Auto attendant programming C.4 14. Associated extension — Enter the desired ESI Cordless Handset extensi

Page 10 - Function 14: System clock

ESI-50L Administrator’s Manual Function 4: Auto attendant programming C.5 Function 322: Advanced extension feature authorization This function allow

Page 11 - 1: Synchronize with CID

ESI-50L Administrator’s Manual Function 4: Auto attendant programming C.6 Function 37: RFID programming This function relates to ESI Presence Manage

Page 12 - Function 162: Connect tone

Contents Administrator programming: An introduction...A.1 Function 1: System parameters...B.1 Func

Page 13 - Deleting a speed-dial number

ESI-50L Administrator’s Manual Function 4: Auto attendant programming C.7 4. Enter the allow time — the time when an electronic key user can begin

Page 14 - Function 30: Station move

ESI-50L Administrator’s Manual Function 4: Auto attendant programming C.8 Function 372: RFID tag number programming As described earlier in this doc

Page 15 - STATION MOVE

ESI-50L Administrator’s Manual Function 4: Auto attendant programming C.9 Function 373: View RFID tag number This is used to display tag numbers tha

Page 16

ESI-50L Administrator’s Manual Function 4: Auto attendant programming C.10Function 375: RFID Reader parameters This function is used to adjust the d

Page 17 - Cordless)

ESI-50L Administrator’s Manual Function 5: Voice mail programming D.1 Function 5: Voice mail programming To simplify initial installation, all progr

Page 18

ESI-50L Administrator’s Manual Function 5: Voice mail programming D.2 Each programming step is defined as follows: 1. Mailbox number — Enter a gues

Page 19

ESI-50L Administrator’s Manual Function 5: Voice mail programming D.3 Here is the programming sequence: 1. Enter the group mailbox number.1 2.

Page 20

ESI-50L Administrator’s Manual Function 5: Voice mail programming D.4 Function 552: Delivery/paging parameters The sequence of programming is as fol

Page 21

ESI-50L Administrator’s Manual Function 5: Voice mail programming D.5 Cascade notification parameters The cascade notification mailboxes will use th

Page 22 - Playing prompts

ESI-50L Administrator’s Manual Function 6: Recording E.1 Function 6: Recording Function 61: Re-record main greeting The main greeting prompts are re-

Page 23 - VOLUME: 6 >

ESI-50L Administrator’s Manual Administrator programming: An introduction A.1 Administrator programming: An introduction You can program an ESI-50L

Page 24

ESI-50L Administrator’s Manual Function 6: Recording E.2 Function 62: Record directory names This function is accessible only if a directory branch h

Page 25 - Group mailboxes

ESI-50L Administrator’s Manual Function 6: Recording E.3 Function 63: Message-on-hold (MOH) programming MOH can be: • A live feed from an external

Page 26

ESI-50L Administrator’s Manual Function 6: Recording E.4 Function 633: MOH volume If a custom MOH is recorded, the output volume can be adjusted in t

Page 27 - Cascade mailbox options

ESI-50L Administrator’s Manual Function 7: Reports F.1 Function 7: Reports Important: You may wish to read “Feature description: SMDR” (beginning

Page 28 - Notification interval

ESI-50L Administrator’s Manual Function 7: Reports F.2 4. The eight-digit start date for this report is composed of two digits for the month, two d

Page 29 - Function 6: Recording

ESI-50L Administrator’s Manual Feature description: SMDR G.1 Feature description: SMDR SMDR (station message detail reporting) call records are out

Page 30

ESI-50L Administrator’s Manual Feature description: SMDR G.2 CSV SMDR format The comma-separated value (CSV) format is readable from within Microsof

Page 31 - Function 632: MOH recording

ESI-50L Administrator’s Manual Feature description: SMDR G.3 Extended SMDR format Note: The extended SMDR format is available on only ESI Communi

Page 32 - Function 633: MOH volume

ESI-50L Administrator’s Manual Feature description: SMDR G.4 Reporting conventions and rules • Inbound and outbound call records are generated only

Page 33 - Function 7: Reports

ESI-50L Administrator’s Manual Feature description: SMDR G.5 SMDR format when using account codes The account code will be output in the SMDR record

Page 34

ESI-50L Administrator’s Manual Administrator programming: An introduction A.2 • Twinning — Lets a user set his/her extension so that an incoming ca

Page 35 - Tabular SMDR format

Index Access schedules, C.6 ACD ACD department detail report, F.1–F.2 Alphanumeric characters, entering, A.5 Auto attendant block, C.2 Auto attendant

Page 36 - CSV SMDR format

ESI-50L Administrator’s Manual Administrator programming: An introduction A.3 Programming basics Note: If using a 48-Key Feature Phone to perform

Page 37 - Extended SMDR format

ESI-50L Administrator’s Manual Administrator programming: An introduction A.4 System programming overview 1 System parameters 13 Administrator pas

Page 38 - PC interface

ESI-50L Administrator’s Manual Administrator programming: An introduction A.5 Entering alphanumeric characters You enter names for extensions, depar

Page 39 - TAPIT EX compatibility

ESI-50L Administrator’s Manual Administrator programming: An introduction A.6 Extension numbering Extensions Port card Digital stations Analog stat

Page 40

ESI-50L Administrator’s Manual Administrator programming: An introduction A.7 Remote setting of day, night, holiday and auto modes Normally, the sys

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