ESI ORIGINAL IVX User's Guide download pdf (Page 51)

IVX 20 Live outside calls • Operator station

E.1

Live outside calls • Operator station

Live outside calls

If your station has been designated to receive live outside calls — i.e., those that have neither

come through the IVX auto attendant nor been transferred — your Digital Feature Phone will:

(a.) Display that you are receiving an outside call

and

(b.) Ring with a double cadence (internal calls ring with a single cadence).

While you’re on a call, additional live calls to your station will ring with a subdued ring.

To answer any additional calls, you must do one of the following:

• Disconnect from the current call.

• Transfer the current call.

• Place the current call on hold or park.

You can press RELEASE to drop a current call and automatically be connected to the next ringing

call.

Note: If your station is able to receive both live outside calls and calls transferred to you from the

auto attendant, you may wish to turn off call waiting at your station (to avoid confusion

between a call waiting tone in your earpiece and a subdued ring from a live outside call).

Operator station

If your station number is 100 then it also serves as the operator station, you will also receive calls

when a caller dials 0 in the auto attendant or from a station.

Your display will indicate that the call ringing is one of the following:

• A call for the operator — Someone dialed 0.

• A call for your extension — Someone dial your extension number.

As the operator, you may be responsible to manually change the Day/Night Mode of the system; if

so, you must program a programmable feature key to perform this (initially, the day/night mode key

will be the leftmost key in the third row of programmable feature keys). Each time the key is

pressed the display will change: DAY, NGT, HDAY or AUTO. If you select either DAY, NGT or HOL, the

system will operate in day, night or holiday mode until you manually change it again. (If the Installer

has programmed an automatic calendar, selecting AUTO will set the system to follow that

calendar.)

1 2 ... 46 47 48 49 50 51 52 53 54 55

No comments

ESI ORIGINAL IVX User's Guide Page 51