ESI ORIGINAL IVX User's Guide download pdf (Page 38)

Analog stations IVX 20

B.4

Message waiting indication

If you have new messages, you will hear a short prompt "You have messages" and then internal dial

tone whenever you lift the handset to place a call. You can choose to retrieve your messages then

or place the call.

Retrieving messages

You can pick up messages from your station, when away from the office or from another user’s

Digital Feature Phone.

Lift the handset, and then dial * followed by your extension number. If calling from the outside,

at the Main Greeting, press * and input your extension number or have the operator transfer

you by pressing VOICEMAIL, * , and entering your extension number.

If required, enter your password. IVX will announce the number of new and old messages and

will start playback of messages with the oldest new message and continue until all messages

and recordings have played.

Note: If, while picking up messages, you receive a call waiting tone, hang up, lift the handset and

you will be connected to the waiting call. If you hang up during the playback of a message,

the message will be saved.

Voice prompted instructions will be played at the end of each message. Once you've learned these

prompts (see the chart, “Additional functions available during analog station voice mail message

retrieval,” next page) you can proceed more rapidly by pressing one of the following keys any time

during the message or during a prompt.

Leaving messages

If you call another station that is DND, busy or does not answer — or if you call a special mailbox

(such as a guest mailbox) — you will be transferred to the mailbox. You can skip the mailbox’s

personal greeting by pressing 1; this takes you directly to the record tone.

Directly in another user’s mailbox

From internal dial tone, dial # and the extension number and you will be connected directly to that

extension's personal greeting.

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ESI ORIGINAL IVX User's Guide Page 38