ESI ORIGINAL IVX User's Guide download pdf (Page 6)

Digital Feature Phone operation IVX 20

A.2

Fixed-feature keys

The fixed-feature keys on the phone are permanently labeled as to their usage. The PROG/HELP

and MUTE/DND keys have two purposes each; however the IVX 20 phone system will govern this by

permitting only the appropriate function when either is pressed, depending on the circumstances

at that moment.

LED lamps

The LEDs associated with the programmable and fixed keys aid in determining the status of their

function. In general green indicates a function associated with your phone while red indicates an

occurrence at another station. A solid lamp indicates in use, blinking means an action is required

such as ringing or holding and a fast blink means immediate action — e. g., a blinking red key is a

call ringing at another station. Blinking green is ringing at your station.

Help mode

IVX’s Help mode — a carefully conceived combination of spoken information, display readouts and

even key illumination when appropriate — is a powerful tool to help you learn how to use the

system’s many features.

Tutorial

When your station is idle, press PROG/HELP, 0, and then follow the spoken Help menu to:

•

Learn how to use the phone

•

Hear a description of how any key is used

•

Learn how to use voice mail features

•

Hear a complete tutorial on phone operation

Help during station programming

Press PROG/HELP while programming a function to hear a detailed description of the function.

Help during a call

Press PROG/HELP while on a call and this will place the call on hold, whereupon you can use Help

mode to hear a description of the function you wish to perform. When you exit Help mode, you will

be reconnected to the call.

While you are either in Help mode or programming your phone, your station will be temporarily

placed in DND (see “Mute and DND,” page A.4). Anyone calling your station while you are in DND

will be forwarded to your mailbox (or other destination set by the installer).

Exiting Help mode

To exit Help Mode, simply hang up.

Extensive user help is always available

on the ESI Web site at www.esi-estech.com.

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ESI ORIGINAL IVX User's Guide Page 6