ESI IVX X-Class User's Guide download pdf (Page 41)

IVX X-Class Administrator’s Manual Feature description: SMDR

G.1

Feature description:

SMDR

SMDR (station message detail reporting) call records are output in real time via an ESI phone

system’s Maintenance/SMDR serial port. Connect a standard serial printer or call accounting system to

the serial port. SMDR data will be stored temporarily if a laptop is connected for programming (five

minutes after you exit programming mode, the buffered SMDR will resume output to the serial port).

The output from the serial port is: 8 data bits, 1 stop bit, and no parity [the baud rate is selected in In-

staller programming].

SMDR may be output in one of two formats, selected in system programming: tabular or CSV. The tabu-

lar format is the default.

Tabular SMDR format

ESI’s tabular SMDR output format, which is compatible with the standard Panasonic

DBS

format

except for the last two (ESI-exclusive) items, is as shown below:

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12345678901234567890123456789012345678901234567890123456789012345678901234567890

T MM/DD HH:MM:SS HH:MM:SS NNN XXXXXXXXXXXXXXXXXXXXXXXXXXX AAAAAAAAAA EE RR LL

Regardless of numbering plan, the columns are:

• Call type — Outbound (“O”), inbound (“I”) or transferred (“T”) at column 1.

• Date (“MM/DD”) — Begins at column 3.

• Start time (“HH:MM:SS”) — Begins at column 9.

• Duration (“HH:MM:SS”) — Begins at column 18.

• Extension number (“NNN”) — Begins at column 27.

• Digits dialed (right-justified)/Caller ID (left-justified) — Begins at column 31 (28 characters).

• Account code (“AAAA”) — Begins at column 60. (See also “SMDR format when using account

codes,” page G.4.)

• Esi-Link home location number (“EE”)

— Begins at column 71.

• Esi-Link remote location number (“RR”)

— Begins at column 74.

• CO line number (“LL”) — Begins at column 77.

Each record is terminated with a line feed and carriage return character.

Used only when Esi-Link is enabled and programmed. Esi-Link SMDR records are generated at only the home location.

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ESI IVX X-Class User's Guide Page 41