ESI IVX X-Class User's Guide download pdf (Page 31)

IVX X-Class Administrator’s Manual Function 5: Voice mail programming

D.5

8. Third number — The number to be dialed (without the CO line Group).

9. Type — PHONE or PAGER. Use scroll keys to select.

Note: Use the  scroll key to enter special characters; use the



scroll key to backspace. Press # to

confirm the inserted character and continue. Press # # to complete the entry.

To change the number, delete and then re-enter it.

Cascade notification parameters

The cascade notification mailboxes will use the same CO line group and pager dialing pause as pro-

grammed in Function 552 (see page D.4).

Notification interval

To program the notification interval parameter for a cascade notification mailbox:

1. Enter the mailbox number (520–529).

2. Press 2 to set parameters for the mailbox.

3. Enter the number of minutes for the interval between attempts.

Range: 1–1440. Default: 30.

Function 57: Q & A mailboxes

You can create up to 10 question and answer (Q & A) mailboxes (490–499). Each Q & A mailbox

owner can record up to 10 questions. The questions are recorded in the same manner as recording

users’ multiple personal greetings (see User’s Guide). The individual answer segments recorded by the

caller are stored as a single message, with the answer segments separated by short beep tones. Each

answer segment's maximum length will be as programmed by the Installer. Normal message handling

capability — delete, save, etc. — applies to the entire message (all segments).

The caller, when recording each answer, can be instructed to conclude by pressing 1 or to pause for the

next question (the system advances when it detects either a 3-second period of silence or the pressing

of 1) — e.g., "Record your name at the tone and press 1 when finished”… “Record your address at the

tone and press 1 when finished." If the caller fails to respond to two questions in a row, the system

disconnects the call.

Important: This programming creates or deletes Q & A mailboxes, but these mailboxes are turned “on”

only when the mailbox owner has recorded questions. Similarly, deleting all questions turns “off”

the mailbox.

To record questions, press PROGRAM



and the mailbox number; then press # to confirm, and follow

the prompts. The default password is the mailbox number.

Here is an example of a completed programming worksheet (numbers correspond to steps on next page):

Name

CF day

CF night

490 Employment ID 9999 ID 9999

491 Survey ID 9999 ID 9999

(Continued)

1 2 ... 26 27 28 29 30 31 32 33 34 35 36 ... 45 46

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ESI IVX X-Class User's Guide Page 31

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