ESI Cordless Handset User Manual download pdf

Using your phone

Answering a call

When your phone rings, press TALK or the speaker key .

Placing an outside call

Press TALK and dial the line access code 9 (or 8 or 7). You must

press TALK before dialing any digits on the keypad, even if you

intend to use the built-in speakerphone.

Placing an outside call via analog CO

line

Before dialing any digits on the keypad, press the LCL (local analog

CO line) key and wait for analog CO dial tone.

(If the LCL key hasn’t been programmed, press TALK twice to

ensure that the handset is no longer in a power-down mode, and

then press

and wait for analog CO dial tone before dialing any

digits on the keypad.)

Placing an intercom call

Press TALK and dial the extension number, or press a programmed

station key. The station key LEDs indicate:

Solid red = Line or station is in use

“Winking” red = Do-not-disturb (DND) mode

Blinking red = Line or station is ringing

Releasing a call

To release a call, either press TALK or place the handset in its

charger cradle.

Use of headset

To use a compatible headset with the Cordless Handset, simply plug

the headset into the headset outlet located on the handset’s side.

Normally — i.e., unless special programming has occurred — audio

will automatically pass through the headset.

Transferring an IP call to another station

While connected to an outside caller, press TRANS/CONF and dial the

extension number (or press the unlit station key for the person to receive

the call). To perform an unsupervised transfer, hang up immediately

(press TALK). For a supervised transfer, wait until the called person

answers, announce the call, then hang up (press TALK). If, during a

supervised transfer, the transferred-to person doesn’t answer, press

FLASH/RDL (or press the station key again) to return to the original

caller; or press TALK to release the call to the station’s mailbox.

If you call or transfer a call to a station in use (the station key is

solid red), the called person can handle your call as outlined in the

call waiting feature (see next column) — or decide not to take your

call, in which case it will forward to his/her mailbox.

Transferring an IP call directly to mailbox

To transfer an outside call to another user’s mailbox, press V MAIL

and the appropriate station key (or press V MAIL and then

TRANS/CONF, and then dial the extension number). Even though

you both will hear the personal greeting, you can hang up at any

time to release the call to the mailbox.

Transferring an IP call to the main menu

To transfer an outside call to the main menu, press V MAIL, and

hang up.

1 CO = Central Ofﬁ ce.

Leaving a message in another user’s mailbox

Press V MAIL and then TRANS/CONF, and then dial the extension

number (or press V MAIL and the appropriate station key). If you

press 1 during the user’s personal greeting, you will advance directly

to the record tone.

To leave a message in several mailboxes (Quick Groups), press

V MAIL and, prior to the record tone, either press the appropriate

station keys or enter the appropriate extension numbers.

Initiating a conference call

While connected to an IP call, press TRANS/CONF and call another

station or outside person. Repeat the step to add another person

(the maximum, including you, is 16) to the conference. Hang up

(press TALK) to disconnect all persons in the conference. If the

newest added-on person does not answer, press FLASH/RDL to

return to the original conferees.

Picking up a call at another station

If a call is ringing at another station (if it’s programmed into one of

your station keys, that key will be blinking red), that call can be

picked up at your station by pressing TALK

, then either pressing

the ringing station key or entering the extension number (e.g., press

TALK

1 0 3 to pick up a call on extension 103).

Call waiting

If you receive another call while you’re already on a call and you have

activated call waiting (see “Programming your phone,” elsewhere

in this guide), you will hear a tone in your earpiece and the bottom

line of your display will indicate that a call is waiting. You can ignore

the call waiting (and it will be directed to your mailbox), or you can

toggle between the two callers by pressing FLASH/RDL. To drop

either call, press TALK. Your phone will then ring with the other call.

IMPORTANT: Dialing 9 1 1 — analog CO line ONLY

This can be accomplished ONLY if you’re connected to an

analog CO line.

Before dialing 9 1 1 to place an emergency call, press the LCL

(local analog CO line) key and wait for analog CO dial tone.

(If the LCL key hasn’t been programmed, press TALK twice to

ensure that the handset is no longer in a power-down mode, and

then press

and wait for analog CO dial tone before dialing 9 1 1 to

place an emergency call.)

Power-down modes

Power-saving mode• activates after the Cordless Handset has

been idle for 30 seconds. Once in this mode, the phone doesn’t

update its LEDs or most of its display to show new status (but will

still show an envelope icon if you have new messages).

Deep-sleep mode• activates after the Cordless Handset has been

idle for five minutes. Once in this mode, the phone doesn’t update

its LEDs or its display to show new status, including the indication

of new messages.

Receiving an incoming call or pressing any phone key (except on

the dialpad) will take the Cordless Handset out of either of these

modes. Both are designed to extend the life of the battery while it’s

out of the cradle; however, you can disable the power-saving mode

in station programming step 37 (3, then 7).

Included hardware

Charger• — When not using the Cordless Handset, place it in the

charger’s cradle to keep the Handset’s battery charged.

Base station• — This device communicates between the

Cordless Handset and the ESI system.

Repeater• — Placed between the Cordless Handset and the base

station to extend signal range.

Fixed keys and their uses

TALK

Press TALK to start or release (hang up on) a call, or to answer.

HOLD

Press to place a IP caller on hold for pickup at any station. To pick up

a held call, press HOLD. The display will show which outside lines are

holding calls, with the most recently held calls on the right. Enter the

appropriate line number — for example, 1 2 for line 12 — to pick up

the call.

To place a caller on exclusive hold — i.e., for pickup only at

your station — press HOLD for at least two seconds. The display

will show an “E” next to the outside line where the call is on hold just

for your station.

FLASH/RDL (Flash/Redial)

When you’re on a call, press this key to generate a ﬂ ash hook on

the outside line or to toggle between calls waiting.

TRANS/CONF/PROG (Transfer/Conference/Program)

Lets you transfer a call to a station for which you don’t have

a programmed station key. Press TRANS/CONF/PROG and

then dial the extension number. Additionally, while on an IP call,

you can press TRANS/CONF/PROG and call someone else to

add a member to a conference call (consult your particular ESI

system’s User’s Guide to determine how many, counting you, may

participate simultaneously in this call). When the phone is idle, press

TRANS/CONF/PROG to perform station programming.

(Call pickup)

A call ringing at another station or group can be answered from your

station by pressing TALK

, then the appropriate blinking station

key or entering the extension number (e.g., TALK

1 0 3 to pick up

a call on extension 103).

# (Page)

To page through all available stations, press TALK # 0. To page in

only a programmed paging zone, press TALK # and the one-digit

paging zone designation (in a range of either 1–3 or 1–9, depending

upon your system; see the System Administrator for assistance).

vol (Volume)

While on a call, adjust the earpiece volume by pressing the one

of the vol keys — either “plus” or “minus/off” — on the Cordless

Handset’s side. To change the ringer type and volume, press

the same key when the Cordless Handset is idle (to turn the ringer

completely off, hold down the “minus” vol key).

Note: The Handset’s available ringer types are slightly different than

those for an ESI desktop Feature Phone.

Mute

To mute the Cordless Handset, while on a call, press the Mute key

located next to the TALK key.

Special features

Call forwarding

Dial 5 6 5 and then either dial an extension or press a station key to

forward your call to that station. To disable call forwarding, dial 5 6 5

and press TALK to hang up. You can create a call-forward key by

assigning 5 6 5 to a programmable feature key.

DND (do-not-disturb) mode

Program the code 5 7 8 into one of the eight programmable

feature keys and just press this key to toggle into and out of DND

(do-not-disturb) mode.

Call recording

Program the code 5 8 2 into one of the eight programmable feature

keys and just press this key while on a call to toggle live call

recording on and off. If you press the key when the Cordless

Handset is idle, you can record a personal memo. The ESI system

keeps all your recordings in your station’s voice mailbox.

Local analog CO line

Program the code 5 8 5 into one of the eight programmable feature keys,

and just press this key while the Cordless Handset is idle to place an

outside call via the analog CO line attached to the Cordless Handset’s

base station. Press this LCL (local analog CO line) key and wait for

analog CO dial tone before dialing any digits on the keypad.

Consult your System Administrator for information

on printing feature key overlays.

1 2

Summary of Contents

Page 1 - Special features

Using your phoneAnswering a callWhen your phone rings, press TALK or the speaker key .Placing an outside callPress TALK and dial the line access code

Page 2 - Cordless Handset II

Visit www.esiusers.com for detailed user help0450-1199 • Rev. ASome features described herein either may not be availableor may not have been activa

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