ESI IVX E-Class User's Guide download pdf (Page 33)

IP E-Class Administrator’s Manual Maintenance/SMDR

G.1

Feature description: SMDR

SMDR (station message detail reporting) call records are output in real time via an ESI phone

system’s Maintenance/SMDR serial port. SMDR may be output in one of two formats, selected in

system programming: tabular or CSV. The tabular format is the default.

Tabular SMDR format

ESI’s tabular SMDR output format, which is compatible with the standard Panasonic

DBS

format

except for the last two (ESI-exclusive) items, is as shown below:

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123456789012345678901234567890123456789012345678901234567890123456789012345678

T MM/DD HH:MM:SS HH:MM:SS NNN XXXXXXXXXXXXXXXXXXXXXXXXXXXX EEE RRR LL

The columns are:

• Call type — Outbound (“O”), inbound (“I”) or transferred (“T”) at column 1.

• Date (“MM/DD”) — Begins at column 3.

• Start time (“HH:MM:SS”) — Begins at column 9.

• Duration (“HH:MM:SS”) — Begins at column 18.

• Extension number (“NNN”) — Begins at column 27.

• Digits dialed (right-justified)/Caller ID (left-justified) — Begins at column 31 (28 characters).

• Esi-Link home location number (“EEE”)

— Begins at column 69.

• Esi-Link remote location number (“RRR”)

— Begins at column 73.

• CO line number (“LL”) — Begins at column 77.

Each record is terminated with a line feed and carriage return character.

CSV SMDR format

The comma-separated value (CSV) format is compatible with Microsoft

Excel

and other spreadsheet

applications. A CSV record will be output for each completed call, and will be represented as follows

(word-wrapped):

Format:

"T","MMDDYYYY","HHMMSS","HHMMSS","NNN","XXXXXXXXXX. . .XXX","CCCCCCCCCC. . .CCC","LL"

Example A:

"I","07042002","000852","000059","101","2144229700","ESTECH SYS INC. ","54"

Example B:

"O","10312003","221502","020512","190","12125551212","","11"

(Continued)

Used only when Esi-Link is enabled and programmed.

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ESI IVX E-Class User's Guide Page 33