ESI IVX E-Class User's Guide download pdf (Page 3)

Table of contents

Administrator programming: An introduction ............................................................................................A.1

Administrator’s duties...................................................................................................................................................................................A.1

Telephone system features .........................................................................................................................................................................A.1

Voice mail features.......................................................................................................................................................................................A.3

ACD features ................................................................................................................................................................................................A.3

Feature Phone overlays ..............................................................................................................................................................................A.3

Programming basics....................................................................................................................................................................................A.4

System programming overview ..................................................................................................................................................................A.4

Programming keys .......................................................................................................................................................................................A.5

Entering alphanumeric characters..............................................................................................................................................................A.5

System fixed numbering plan......................................................................................................................................................................A.6

Remote setting of day, night, holiday and auto modes .............................................................................................................................A.6

Function 1: System parameters..................................................................................................................B.1

Function 13: Administrator password........................................................................................................................................................B.1

Function 14: System clock ..........................................................................................................................................................................B.1

Function 17: System speed-dial..................................................................................................................................................................B.3

Function 3: Extension programming..........................................................................................................C.1

Function 32: Extension feature authorization.............................................................................................................................................C.1

Function 5: Voice mail programming..........................................................................................................D.1

Function 53: Guest/info mailboxes .............................................................................................................................................................D.1

Function 54: Group mailboxes and the broadcast mailbox......................................................................................................................D.2

Function 55: Message notification ..............................................................................................................................................................D.3

Function 56: Cascade paging mailboxes...................................................................................................................................................D.4

Function 57: Q & A mailboxes .....................................................................................................................................................................D.5

Function 6: Recording................................................................................................................................E.1

Function 61: Re-record system and auto attendant branch prompts......................................................................................................E.1

Function 62: Record directory names ........................................................................................................................................................E.2

Function 63: Message-on-hold (MOH) programming...............................................................................................................................E.3

Function 7: Reports.................................................................................................................................... F.1

Report printing ...............................................................................................................................................................................................F.1

Reporting functions .......................................................................................................................................................................................F.1

Feature description: SMDR.........................................................................................................................G.1

Tabular SMDR format..................................................................................................................................................................................G.1

CSV SMDR format.......................................................................................................................................................................................G.1

Reporting conventions and rules ................................................................................................................................................................G.2

Index

1 2 3 4 5 6 7 8 ... 35 36

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