ESI 24-Key Digital Feature Phone User's Guide Page 6
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ESI Communications Servers Administrator’s Manual Administrator progrmming: An introduction
A.4
System programming overview
1 System parameters
13 Administrator password
14 System clock
141 Set time/date
142 Automatic time setting
143 Clock adjustment
16 System feature parameters
162 Connect tone
163 Station feature set activation
17 System speed-dial
3 Extension programming
32 Extension feature authorization
33 Department programming
332 VIP ACD parameters
37 RFID programming
371 Access schedules
372 RFID tag programming
373 View RFID tag numbers
374 ESI Presence Management parameters
375 ESI Presence Management Reader parameters
30 Station move
1
5 Voice mail programming
53 Guest/info mailboxes
54 Group mailboxes
55 Message notification options
551 Station delivery options
552 Delivery/paging parameters
56 Cascade notification mailboxes
57 Q & A mailboxes
6 Recording
61 Record system prompts
62 Record directory names
63 MOH programming
631 MOH source
632 Record MOH
633 MOH volume
7 Reports
72 ESI Presence Management access door report
73 ACD department detail report
74 Voice mail statistics report
75 System speed-dial list
Programming keys
During programming, the first line of the display will show the current item being programmed, and the second line
will be the entry line. You can enter values as directed by the combination of the voice prompts and display.
To enter multiple values, such as a list of extension numbers, separate each value by # (to exit the list, enter # #).
To... Press ... What this does
Enter # Confirms new or existing entry and advances to next
programming step.
Back up (i.e., reverse direction)
Backs up to previous prompt without changing its value.
Delete HOLD Deletes data or recording.
Exit [Hang up] Exits programming mode and removes extension from DND.
Help HELP Provides more detailed instructions during programming.
(left-side scroll key)
• During entry of a value, backs up.
• If a list is present (“>” is displayed), scrolls to left.
Select/scroll
(right-side scroll key)
• Selects from options presented.
• If a list is present (“>” is displayed), scrolls to right.
• Inserts a space during entry of a name.
Notes: Either < or > in the display indicates that additional choices or values are available by pressing a
corresponding scroll key (
or
).
Only one person at a time can be performing Installer or Administrator programming.
1
Shown in the same order as it appears in the programming menu on an ESI desktop Feature Phone.
- ESI Communications Servers 1
- Contents 2
- Administrator’s duties 3
- Telephone system features 3
- Voice mail features 4
- Auto attendant features 5
- ACD features 5
- Feature Phone overlays 5
- Programming basics 5
- System programming overview 6
- Programming keys 6
- Selectable numbering plan 7
- System capacities 11
- Function 14: System clock 13
- AM Sunday) 14
- Function 162: Connect tone 15
- Deleting a speed-dial number 16
- Function 30: Station move 17
- STATION MOVE 18
- EXT 1044 BUSY 18
- X1044 J SMITH 18
- X1056 S BROWN 18
- (Sally’s 20
- Cordless) 20
- (Tom’s VIP 20
- Softphone) 20
- Function 3324: Service level 22
- Playing prompts 26
- EPM READER SET 27
- X211 FRONT DOOR 27
- VOLUME: 6 > 27
- Guest mailboxes 28
- Info mailboxes 28
- Broadcast mailbox 29
- Group mailboxes 29
- Cascade mailbox options 31
- Notification interval 32
- Function 6: Recording 33
- Function 631: MOH source 35
- Function 632: MOH recording 36
- Function 633: MOH volume 36
- Function 7: Reports 37
- Sample Function 73 report 39
- Incoming ACD call statistics 40
- PBX call statistics 40
- Report footer 40
- Feature description: 41
- Standard tabular SMDR format 41
- CSV SMDR format 42
- TAPIT EX compatibility 43
- PC interface 44
- Extended SMDR format 45
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