ESI 24-Key Digital Feature Phone Specifications Page 1

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ESI (Estech Systems, Inc.) • 3701 E. Plano Parkway • Plano, TX 75074 • 800 374-0422fax: 972 422-9705 0450-1076
e-mail: info@esi-estech.com • Web: www.esi-estech.com Rev. D
Contents
Advantage summary ........................................ 2
Hardware description ....................................... 3
Features at a glance ......................................... 4
IP telecommunications capabilities ................ 8
Migration capability ........................................ 12
System programming .................................... 12
Specifications and requirements .................. 13
Glossary ...........................................................16
Color collaterals available
Family brochure: ESI # 0450-1052.
System spec sheets: ESI #s 0450-1055 (ESI-1000);
0450-1056 (ESI-600); 0450-1054 (ESI-200); 0450-1053
(ESI-100); 0450-1148 (ESI-50); and 0450-1149 (ESI-50L).
All downloadable from www.esi-estech.com/brochures.
All ESI documents mentioned herein are available from
www.esiresellers.com (password required).
Advanced digital and IP communications servers
ESI Communications Servers represent an innovative approach to digital and IP communications. The science behind
the switch is sophisticated in its simplicity: Design a platform with the flexibility to support digital functionality with the
ability to be configured as a purely IP-based communications system. It’s ideal for any business that wants the familiarity
of digital telephony, the benefits of full IP-to-the-desktop, or anything in-between.
Introduction
ESI Communications Servers come in several models, to handle
everything from the modest call-handling needs of a small business
to the large, customized needs of the enterprise. Each ESI
Communications Server is fully flexible. That means it can support
traditional digital stations, IP-based, or any combination thereof that
the customer requires.
1
The largest model, the ESI-1000, supports a
maximum system capacity of 1,128 communications ports.
An ESI Communications Server’s backplane
2
, switching matrix, and
main board are designed to allow for a traditional digital installation
or a VoIP configuration in varying capacities. The non-blocking
architecture increases station capacity to a full complement of up to
816 telephones.
3
ESI Communications Servers share many common functions and
features. Their innovative architecture integrates advanced IP
functionalities, such as dedicated IP resources, the ability to support
multiple Integrated VoIP Cards (IVCs), up to 96 Esi-Link channels,
and remotely installed IP Feature Phones.
All ESI Feature Phone models, both digital and IP-based, provide
advanced ESI features. ESI Cordless Handsets come in two sizes,
each of which has three models to provide more connection choices
— Digital, Local IP, and Remote IP. The 48-Key IP Feature Phone II
supports Power over Ethernet (PoE). The optional VIP Softphone
combines the functionality of a 48-Key IP Feature Phone II and the
VIP Professional product in one PC-based phone.
4
All ESI IP
Phones are standards-compliant and operate with the customer’s
local area network to promote Quality of Service (QoS). The 48-Key
and 24-Key Feature Phones are available with backlit displays.
An ESI Communications Server provides an ideal, cost-effective
upgrade path for several models of ESI’s IVX systems.
5
See
“Migration capability,” page 12, for more details.
1
To support certain ESI Communications Server features — most notably automatic call distribution (ACD) and any IP-related features — the entry-level
ESI-50L must be upgraded to an ESI-50. As a result, a number of descriptions in this document do not apply to the ESI-50L. For a complete comparison
of ESI systems’ features, consult the Technical and Features Comparison Chart (ESI # 0450-0447), downloadable from www.esiresellers.com/tech
(password required).
2
Except on the ESI-100, ESI-50, or ESI-50L.
3
See “Capacity constraints,” page 9.
4
See the VIP Product Overview (ESI # 0450-0608).
5
IVX E-Class (IVX 128e and IVX 72e) Generation II and IVX X-Class (IVX 128x and 256x).
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Summary of Contents

Page 1 - Introduction

ESI (Estech Systems, Inc.) • 3701 E. Plano Parkway • Plano, TX 75074 • 800 374-0422 • fax: 972 422-9705 0450-1076 e-mail: [email protected] • Web

Page 2 - Advantage summary

ESI Communications Servers Product Overview 10• ESI additionally supports SIP-compliant hardware endpoints — i.e., SIP “phones.” However, due to limi

Page 3 - Hardware description

ESI Communications Servers Product Overview 11Differentiated Services (DiffServ) This standard is primarily used with remote IP Phones and Esi-Link i

Page 4 - Features at a glance

ESI Communications Servers Product Overview 12Migration capability For customers who outgrow their existing ESI systems, an ESI Communications Server

Page 5 - Flexible numbering

ESI Communications Servers Product Overview 13Specifications and requirements Capacities Note: Refer also to “Capacities” in the “Advantage Summary”

Page 6 - Bluetooth Voice Integration

ESI Communications Servers Product Overview 14Port cards supported ESI Communications Servers support a wide range of port cards. Any E2 port card ca

Page 7 - Optional VIP PC applications

ESI Communications Servers Product Overview 15Power consumption The following table shows the power consumption of each ESI Communications Server whe

Page 8 - IP telecommunications

ESI Communications Servers Product Overview 16Glossary Codec — The device required to encode analog spoken voice into IP packets for transmission thr

Page 9

ESI Communications Servers Product Overview 2Advantage summary Note: Maximum capacities shown. Capacities System ESI-1000 ESI-600 ESI-200 ESI-100 E

Page 10 -

ESI Communications Servers Product Overview 3Hardware description System configurations ESI-1000, ESI-600, ESI-200 The largest-capacity ESI Communica

Page 11 - Power over Ethernet (PoE)

ESI Communications Servers Product Overview 4Features at a glance Note: For system-by-system details on quantities for features described in this se

Page 12 - System programming

ESI Communications Servers Product Overview 5Enhanced automatic call distribution1 — Manage call overload and increase customer satisfaction with ESI

Page 13 - System components

ESI Communications Servers Product Overview 6Range reassignment Flexible number range assignment is used to change the numbers of a block, or range,

Page 14 - Port cards supported

ESI Communications Servers Product Overview 7ESI Cellular Management users can: • Select whether unanswered calls to their cell phone are routed to

Page 15 - FCC regulatory information

ESI Communications Servers Product Overview 8Users of VIP Professional, VIP PC Attendant Console, VIP ACD Supervisor, VIP ACD Agent, and VIP Softphon

Page 16 - Glossary

ESI Communications Servers Product Overview 9Capacity constraints An ESI Communications Server’s full station capacity can be reached either (a.) wit

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