ESI (Estech Systems, Inc.) • 3701 E. Plano Parkway • Plano, TX 75074 • 800 374-0422 • fax: 972 422-9705 0450-1076 e-mail: [email protected] • Web
ESI Communications Servers Product Overview 10• ESI additionally supports SIP-compliant hardware endpoints — i.e., SIP “phones.” However, due to limi
ESI Communications Servers Product Overview 11Differentiated Services (DiffServ) This standard is primarily used with remote IP Phones and Esi-Link i
ESI Communications Servers Product Overview 12Migration capability For customers who outgrow their existing ESI systems, an ESI Communications Server
ESI Communications Servers Product Overview 13Specifications and requirements Capacities Note: Refer also to “Capacities” in the “Advantage Summary”
ESI Communications Servers Product Overview 14Port cards supported ESI Communications Servers support a wide range of port cards. Any E2 port card ca
ESI Communications Servers Product Overview 15Power consumption The following table shows the power consumption of each ESI Communications Server whe
ESI Communications Servers Product Overview 16Glossary Codec — The device required to encode analog spoken voice into IP packets for transmission thr
ESI Communications Servers Product Overview 2Advantage summary Note: Maximum capacities shown. Capacities System ESI-1000 ESI-600 ESI-200 ESI-100 E
ESI Communications Servers Product Overview 3Hardware description System configurations ESI-1000, ESI-600, ESI-200 The largest-capacity ESI Communica
ESI Communications Servers Product Overview 4Features at a glance Note: For system-by-system details on quantities for features described in this se
ESI Communications Servers Product Overview 5Enhanced automatic call distribution1 — Manage call overload and increase customer satisfaction with ESI
ESI Communications Servers Product Overview 6Range reassignment Flexible number range assignment is used to change the numbers of a block, or range,
ESI Communications Servers Product Overview 7ESI Cellular Management users can: • Select whether unanswered calls to their cell phone are routed to
ESI Communications Servers Product Overview 8Users of VIP Professional, VIP PC Attendant Console, VIP ACD Supervisor, VIP ACD Agent, and VIP Softphon
ESI Communications Servers Product Overview 9Capacity constraints An ESI Communications Server’s full station capacity can be reached either (a.) wit
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