ESI -1000 User's Guide download pdf (Page 28)

Voice mail operation User’s Guide

D.10

Optional voice mail feature:

Guest mailboxes

Important: This is a special, optional feature not explained in the tutorial. Be sure to get your guest mailbox

number from the Administrator.

Guest mailboxes (300–489) are perfect for personnel such as outside sales or manufacturing

personnel who do not have an internal extension assigned to them but still need a mailbox. You can

handle a guest mailbox as it were a regular extension (i.e., list it in the directory, assign a programmable

feature key for transfer to it, etc.).

Note: A guest mailbox must have at least one personal greeting recorded to be activated and, thus, able to

accept messages.

Personal greetings

You can record up to three different personal greetings in your own voice indicating your availability to

return calls. Also, you can change the personal greetings as often as necessary by recording over a

previously recorded personal greeting. (See “Select personal greeting,” page D.1, to learn how to

program these greetings.)

Retrieving guest mailbox messages from an ESI Feature Phone

To retrieve guest mailbox messages from an ESI Feature Phone, follow the same procedure described

in “Retrieving voice mail messages from your ESI Feature Phone” (page D.4), except that you enter

your guest mailbox number (in the range, 300–489) rather than a regular mailbox number.

Keys’ functions during voice mail message retrieval

See the chart on page D.5.

Virtual Mailbox Key

See “Virtual Mailbox Key,” page D.6.

Programming your guest mailbox from an ESI Feature Phone

Press PROGRAM , then the mailbox number and then # to confirm. You will be prompted to: record

the greeting, change the password, enter an external paging number, or exit by hanging up.

Initially, your mailbox has a generic greeting: “You have reached the mailbox for extension xxx.

Dial 0 to reach the operator or begin recording at the tone.” You can record up to three different

personal greetings in your own voice indicating your availability to return calls. To record a personal

greeting, press PROGRAM 1 and then follow the instructions you’ll hear.

Tip: If necessary, review “Personal greetings,” pages D.10–D.10, for options and sample greetings.

You can change any personal greeting as often as necessary, by just recording over a previously

recorded personal greeting.

Warning: Do not delete all of your personal greetings; make sure at least one always remains. Deleting all

the greetings not only doesn’t revert to the initial default greeting, it also will turn off your mailbox.

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ESI -1000 User's Guide Page 28