ESI IVX X-Class User's Guide download pdf (Page 5)

IVX S-Class Administrator’s Manual Administrator programming

A.5

Administrator programming

You can program an IVX S-Class system from a 24 or 48-Key Digital Feature Phone in the system (while

the system is operating).

Read the S-Class User’s Guide first. Programming features require a clear understanding of user

interface and application.

Once you’ve accessed programming mode on a 24 or 48-Key Digital Feature Phone, the system will

prompt for — and confirm — each keystroke action via voice commands and the display. You program

both configuration data and recordings in the same manner.

Administrator duties

The System Administrator can perform the following tasks.

• Administering station assignments.

• Managing station feature authorization.

• Maintaining the employee directory (if used).

• Re-recording system prompts.

• Administering manual change of day/night mode (if required).

• Printing statistics reports (as desired).

• Training new employees on the system’s operation

User assistance

The Verbal User Guide (HELP) includes all of the information included in the User’s Guide (with the

exception of special features); additionally, the IVX user’s section of the ESI Web site

(www.esi-estech.com) includes all the information in the User’s Guide.

Telephone system features

• ESI Feature Phones — Compact and stylish, yet rugged, the 48-Key Digital Feature Phone (also

available a TAPI model), and the 24-Key Digital Feature Phone both include a high-quality speaker-

phone, an informative multi-functional display, and a specially designed key layout with several

dedicated keys to minimize or eliminate the need to memorize codes. An expansion console is

available for the 48-Key Digital Feature Phone. ESI also offers the 12-Key Digital Feature Phone

with similar design and basic functions. At least one 24 or 48-Key Digital Feature Phone must be

purchased with each S-Class system.

• Extensive help — ESI’s Verbal User Guide

™

uses spoken and displayed help prompts to help

everyone from the Installer to the Administrator down to the least experienced end user. Easily ac-

cessible with one press of the HELP key. You may also go to www.esiivx.com for up to date online

help.

• Intelligent Caller ID — Allows one-touch automatic message return.

• Live call recording — Can record any conversation or personal memo along with moving or copy-

ing of any recording to another user’s voice mailbox.

• Call waiting — Includes helpful display, showing both calls’ Caller ID information, and easy one-key

toggling between calls.

This and all other references to Caller ID service within this manual assume the end-user organization subscribes to Caller ID

service from its telephone service provider.

Not available on the S-Class with Integrated Answering Machine.

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