Unique message handling.
The IVX E-Class system has patented voice mail features
that make it simple to share information with your team.
ESI’s Quick Groups
™
lets you send a message to other
user mailboxes by pressing VOICE MAIL followed by
the desired station keys — easily creating a voice mail
distribution group on the fly.
Call recording and call screening.
Simply press the RECORD key on your ESI Feature Phone
and IVX E-Class will record any call — even conference
calls and personal reminders. IVX also lets you screen
incoming calls, just as on your home answering machine.
Intelligent Caller ID.
See at a glance who’s calling (or who’s on call-waiting).
ESI’s patented technology even stores Caller ID
information with each voice message. You also can use
the Esi-Dex
™
speed-dial feature for single-touch storage
of caller information for callback any time.
Auto attendant or live voice.
Each IVX E-Class system includes a sophisticated
automated attendant with six levels and 100 branches.
This unusual flexibility makes it easy to set up
auto-answering that saves time and conveniently routes
callers to their desired extensions, departments, or
even destinations outside the system. And if you prefer
to answer calls “live,” the auto attendant can help with
overflow situations — so calls are always answered.
Automatic call distribution made easy.
ESI’s built-in automatic call distributor (ACD) —
another standard E-Class feature — manages incoming
departmental calls. You can easily program handling and
distribution of calls (including those waiting in queue),
and monitor how efficiently your inbound calls are
being managed. Incidentally: ACD is for businesses of all
sizes, because even just one extension can benefit from
its advantages. If you’re in business and you take phone
calls, ACD will improve your communications with your
customers and prospects.
Equipped to handle all of your
business communications.
Left to right: 48-Key Digital Feature Phone, 24-Key Digital Feature Phone, 48-Key Digital Feature Phone
with optional 60-Key Expansion Console, 12-Key Digital Feature Phone, Remote IP Feature Phone.
The 48-Key Feature Phone — available in Digital, (local) IP and Remote IP versions — is ideal for most active
phone users. Its many fixed and programmable feature keys will let you take full advantage of IVX’s productivity-
boosting capabilities. You also can attach the optional 60-Key Expansion Console to the 48-Key Feature Phone,
putting a total of 90 programmable keys at your command. For lower-traffic users who need some feature access
but not so much customization, the 24-Key Digital Feature Phone is a great fit. And the 12-Key Digital
Feature Phone is designed for occasional users and areas such as lobbies, warehouses or waiting rooms. Each ESI
Feature Phone has a sealed membrane below the keys, so it’s virtually spill-proof. An ESI Feature Phone fits on any
workspace, thanks to its sturdy, four-position angle base that lets you easily see the status of the display and keys.
(The phone can also be wall-mounted.)
(6 pages)
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