ESI 40 Business Phone User's Guide download pdf (Page 35)

ESI-50L Administrator’s Manual Feature description: SMDR

G.1

Feature description:

SMDR

SMDR (station message detail reporting) call records are output in real time via an ESI Communications

Server’s Maintenance/SMDR serial port. Connect a standard serial printer or call accounting system to the serial

port. SMDR data will be stored temporarily if a laptop is connected for programming (five minutes after you exit

programming mode, the buffered SMDR will resume output to the serial port).

The output from the serial port is: 8 data bits, 1 stop bit, and no parity [the baud rate is selected by the Installer].

SMDR may be output in one of three formats, selected in system programming: tabular, CSV, or extended.

The tabular format is the default.

Tabular SMDR format

ESI’s tabular SMDR output format, which is compatible with the standard Panasonic

DBS

format except for

the last two (ESI-exclusive) items, is as shown below:

Four-digit dial plan

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12345678901234567890123456789012345678901234567890123456789012345678901234567890

T MM/DD HH:MM:SS HH:MM:SS NNNN XXXXXXXXXXXXXXXXXXXXXXXXXXX AAAAAAAAAA EE RR LLL

Three-digit dial plan

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12345678901234567890123456789012345678901234567890123456789012345678901234567890

T MM/DD HH:MM:SS HH:MM:SS NNN XXXXXXXXXXXXXXXXXXXXXXXXXXX AAAAAAAAAA EE RR LL

The columns are:

• Call type — Outbound (“O”), inbound (“I”) or transferred (“T”) at column 1.

• Date (“MM/DD”) — Begins at column 3.

• Start time (“HH:MM:SS”) — Begins at column 9.

• Duration (“HH:MM:SS”) — Begins at column 18.

• Extension number (“NNNN” under the four-digit dial plan, “NNN” under the three-digit dial plan) — Begins at

column 27.

• Digits dialed (right-justified)/Caller ID (left-justified) — Begins at column 32 under the four-digit dial plan or

column 31 under the three-digit dial plan (28 characters).

• Account code (“AAAA”) — Begins at column 60. (See also “SMDR format when using account codes,”

page G.5.)

• Esi-Link home location number (“EE”)

— Begins at column 71.

• Esi-Link remote location number (“RR”)

— Begins at column 74.

• CO line number (“LLL” under the four-digit dial plan, “LL” under the three-digit dial plan) — Begins at column 77.

Each record is terminated with a line feed and carriage return character.

Used only when Esi-Link is enabled and programmed. Esi-Link SMDR records are generated at only the home location.

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ESI 40 Business Phone User's Guide Page 35