ESI C-Plus Installation Manual download pdf (Page 24)

ESI-50L Hardware Installation Manual External connections

G.9

In case of trouble

If you have followed the guidelines described herein and still encounter problems with ESI Cordless Handsets,

please call ESI Technical Support at 800 491-3609 or e-mail to techsupp@esi-estech.com. When contacting

ESI Technical Support, be sure to have as much of the following site and usage information as possible:

• Square footage of the building.

• Layout of building/offices, and locations of base stations. This can be a hand-drawn diagram with

locations of base stations (you can fax it to ESI at 972 422-9705; be sure to indicate that it goes to

Technical Support). The objective is to give the ESI technician an idea of the site’s layout.

• Number of large and small Cordless Handsets, and how many are of each type (the ESI-50L supports

only digital models; other ESI Communications Servers also support local and remote IP models).

• How the troublesome Cordless Handset is being used. For example:

– A large handset at the site may be used by a supervisor who travels the entire area of the building

many times per day.

– A small handset may be used only by an administrative assistant to go a short distance from an office

to a copy room.

• Where the problem occurs — e.g., if a Cordless Handset cuts in and out when used in a certain area of

the building.

ESI Cordless Handset specifications

Small Handset Large Handset

Fully charged battery life Approx. 7 hrs. Approx. 10 hrs.

Recharge time Approx. 5 hrs. Approx. 5 hrs.

Standby time Approx. 5 days Approx. 4 days

Approximate range

200 ft. 400 ft.

Weight (including battery) 5.2 oz. 8.8 oz.

Size, W  D  H (in.) 2  1.25  5.5 without antenna 2.2  1.67  8.67 with antenna

Accessories

ESI sells separately a headset for both ESI Cordless Handset models, and this is the only headset ESI

supports for use with the ESI Cordless Handset.

For more information on accessories for the ESI Cordless Handset, refer to your appropriate Price Schedule

or the ESI Cordless Handset Product Overview (ESI # 0450-0840).

Interference may result if cordless base stations are installed within 10 feet of each other. Ranges are approximate, and are dependent on each

site’s unique characteristics. Feedback may result if the Cordless Handset is within three inches of the ESI desktop phone.

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ESI C-Plus Installation Manual Page 24