ESI IVX X-Class User's Guide Page 5

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IVX X-Class Administrator’s Manual Administrator programming: An introduction
A.1
Administrator programming: An introduction
You can program ESIs
IVX X-Class
system (
IVX 256x
or
IVX 128x
) locally or remotely from a 48-Key
Digital Feature Phone or 24-Key Digital Feature Phone while the system is operating. You also can program
using ESI’s Esi-Admin, a Windows-based software application your ESI Reseller can provide.
Read the
User’s Guide
first.
Programming features require a clear understanding of
user
interface
and application.
Administrators duties
The System Administrator can perform the following tasks:
Administering station assignments
Managing station feature authorization
Maintaining the employee directory (if it’s used)
• Re-recording system prompts
Administering manual change of Day/Night mode (if required)
User assistance
Each ESI phone system’s
Verbal User Guide
includes all of the information printed in the User’s Guide
(except for special features). Additionally, the ESI system users’ Web site,
www.esiusers.com,
includes
all the information in the User’s Guide, and more.
Telephone system features
ESI Feature Phones
Compact and stylish, yet rugged, each 48- or 24-Key Digital Feature Phone
includes a high-quality speakerphone, large and informative multi-functional display and a specially
designed key layout with several dedicated keys to minimize or eliminate the need to memorize codes.
ESI also offers the 12-Key Digital Feature Phone, which is similar in design and basic functions.
Extensive help
— ESI’s Verbal User Guide
uses spoken and displayed help prompts to help
everyone from the Installer through the Administrator down to the least experienced end user. Help is
easily accessible with one press of either the
HELP
key on the 48-Key Feature Phone or the
PROG/HELP
combo key on the 24-Key Feature Phone or 12-Key Feature Phone. One can also
visit
www.esiusers.com
for up-to-date help.
Enhanced Caller ID
Allows one-touch automatic message return.
1
Live call recording
Can record any conversation or personal memo, with moving or copying of
any recording to another users voice mailbox (see “Voice mail features,” page A.2).
Call waiting
Includes helpful display, showing both calls’ Caller ID information, and easy one-key
toggling between calls.
Conference calling
— Includes 24 conference bridges, and a conference may contain up to four
parties, so the IVX X-Class system can support six conferences of four parties each. Analog phones
on the system also may initiate conferences.
Esi-Dex
speed-dialing
Calls any number using four separate lists (personal, station, system
and — when Esi-Link is in use — location); uses Caller ID
1
information or direct keypad entries.
Dedicated overhead paging interface
Allows for external paging through overhead speakers or
multi-zone paging units (amplification required).
1
This and all other references to Caller ID service within this manual assume the end-user organization subscribes to Caller ID
service from its telephone service provider.
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