ESI IVX 20 User Manual download pdf (Page 8)

IVX 20 Plus: additional features

To program this, enter:

The mailbox number

— Range: 520–529.

First pager number

— The number to be dialed (without the CO Line Group [9, 8 or 7]).

Attempts

— How many times the system will page (up to 20) before adding the second pager

number. Range: 0–20. (0 turns off delivery.)

Second pager number

— The number to be dialed (without the CO Line Group [9, 8 or 7]).

Attempts

— How many times the system will page (up to 20) before adding the third

pager number. Range: 0–20. (0 turns off delivery.)

Pager number

— The number to be dialed (without the CO Line Group [9, 8 or 7]; it will use the CO

line group assigned in Function 55).

Function 562: Cascade paging parameters

The cascade paging mailboxes will use the same CO line group and pager dialing pause as

programmed in Function 55.

Paging interval

Enter the number of minutes for the interval between attempts.

Range: 10–1440.

Default: 30.

Function 61: Re-record system prompts

What’s new: There is increased flexibility in recording prompts, including the ability to

re-record system prompts.

IVX 20 Plus plays the system prompts to an outside caller at different points in the call routing or

mailbox functions. These system prompts have been pre-recorded at the factory but you may

re-record them, if preferred —

e.g.,

in a different voice or with different instructions.

The auto attendant branch prompts (such as the main greeting [day and night] or sub-menus) are also

recorded here — enter the branch ID number as the prompt number.

Recording a prompt

Practice the prompt by recording and re-recording (start and stop by pressing 1).

When satisfied with its quality, press # to confirm.

Note: Deleting a system prompt by pressing HOLD (instead of #) restores to the default recording.

System prompts

•

Busy Prompt: 530

— Plays to the outside caller if an extension is busy.

Default:

"That extension is busy.”

• No Answer Prompt: 531 — Plays to the caller if an extension does not answer.

Default:

"That extension does not answer.”

• Hold Prompt: 532 — Plays to the caller who makes a menu selection or enters an extension.

Default:

"One moment, please.”

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ESI IVX 20 User Manual Page 8

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