ESI IVX 20 User Manual download pdf

0450-0157

Rev. D

IVX 20 Plus: additional features

Administrator’s programming supplement to the IVX 20 documentation

Thank you for your purchase of the IVX 20 Plus. In addition to what is covered in your IVX 20

Administrator’s Manual, this system has additional programmable features, described herein, as well

as changes in the way you program previously available functions; so please use this supplement with

your Administrator’s Manual.

Remote setting/recording of day, night and holiday modes

What’s new: The ability to re-record ID1 remotely.

Normally, the system’s day/night mode operation will be manually controlled at a Digital Feature Phone

and/or set to follow the day/night mode tables (programmed by the Installer) automatically. In addition,

the Administrator can remotely change the mode and/or re-record the day/night main greeting and

holiday greeting to handle unexpected closings such as for inclement weather. Remotely logging into

the system with the Installer or Administrator password will allow the caller to re-record the holiday

greeting and manually change the mode for day/night/holiday.

At the main greeting, enter * * 4 5 6 # (or * * and the new password then #) to enter remote

programming mode.

You’ll hear prompts that will allow you to change the answer mode (day, night, holiday or auto)

and/or to re-record the day/night main greeting and holiday greeting. Follow the prompts to

perform the desired operation.

Exit by pressing * and hanging up.

Function 53: Guest/info mailboxes

What’s new: Mailboxes 300–309 can be either guest or info mailboxes.

Mailboxes numbered 300–309 can be programmed as either a guest or info mailbox. Enter the mailbox

number and select Guest or Info by pressing a scroll (▼ or ▲) key.

Guest mailboxes

Guest mailboxes are designed to be used by personnel, such as in outside sales or manufacturing,

who do not have an extension assigned to them. A guest mailbox requires no programming other than

the assigning of a name.

Note: A Guest Mailbox can be handled like a regular extension (i.e. listed in the Directory, assigned a

Station Key, etc.).

If a programmable feature key is programmed as a virtual mailbox key with a guest mailbox number, the

key’s LED will blink, to indicate that new messages exist.

Otherwise, the key is a DSS key that allows for single-key transfer of a call with no message indication.

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Summary of Contents

Page 1 - Guest mailboxes

0450-0157 Rev. D IVX 20 Plus: additional features Administrator’s programming supplement to the IVX 20 documentation Thank you for your purchase

Page 2 - Info mailboxes

IVX 20 Plus: additional features 2 To retrieve messages from a station, press VOICEMAIL, * and then either the DSS key or dialing the mailbox number.

Page 3 - System prompts

IVX 20 Plus: additional features 3 1. 2. 3. 4. 5. 6. MB 1st Number Attempts 2nd Number Attempts 3rd Number 520 9725553232 2 9725554254 3 97

Page 4

IVX 20 Plus: additional features 4 • Hold Prompt: 532 — Plays to the caller who makes a menu selection or enters an extension. Default: "One mom

Page 5 - Function 632: MOH recording

IVX 20 Plus: additional features 5 Function 63: Message-on-hold (MOH) programming What’s new: The ability to record a custom MOH. MOH can be: • A l

ESI IVX 20 User Manual

Browse online or download User Manual for Telephones ESI IVX 20. IVX 20 Plus: additional features

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ESI IVX 20 User Manual

Browse online or download User Manual for Telephones ESI IVX 20. IVX 20 Plus: additional features

Summary of Contents

More documents for Telephones ESI IVX 20

Comments to this Manuals

Related products and manuals for Telephones ESI IVX 20